What is ISO-IEC 20736-2:2019

In the world of technology and industry standards, ISO (International Organization for Standardization) plays a vital role. ISO develops and publishes various standards that provide essential guidelines and specifications for different sectors. One such standard is ISO-IEC 20736-2:2019, which focuses on technical documentation concerning software life cycle processes.

The Purpose of ISO-IEC 20736-2:2019

The primary goal of ISO-IEC 20736-2:2019 is to enhance the quality and effectiveness of software documentation throughout the entire life cycle of a software product. This standard aims to ensure that software developers have access to comprehensive, accurate, and well-structured technical information that facilitates smooth collaboration between development teams and enhances end-user experience.

Main Features and Benefits

This ISO standard outlines best practices for creating, organizing, and maintaining technical documentation related to software development. It covers various aspects, including content, structure, and presentation formats. By complying with ISO-IEC 20736-2:2019, organizations can achieve several benefits:

Improved Clarity: The standard provides guidelines on creating clear and concise technical documents, reducing ambiguity, and ensuring that users can easily understand and follow instructions.

Enhanced Consistency: Following the standard enables consistency across different software projects, making it easier for developers, testers, and users to navigate through different documentation sets.

Better Collaboration: By adhering to the standard, development teams can collaborate more effectively, share information seamlessly, and simplify knowledge transfer.

Increased Customer Satisfaction: Well-structured and comprehensive documentation improves the user experience, reduces support requests, and increases customer satisfaction.

Conclusion

ISO-IEC 20736-2:2019 is a crucial standard that sets guidelines for creating technical documentation in software development. By adopting this standard, organizations can improve the quality, clarity, and consistency of their software documentation. This ultimately leads to enhanced collaboration among teams and increased customer satisfaction. Compliance with ISO standards ensures that software products are supported by detailed, accurate, and user-friendly documentation throughout their entire life cycle.