What is ISO/FDIS 18075-2:2017 ?

ISO-FDIS 18075-2017 is a set of guidelines developed by the International Organization for Standardization (ISO) that provides specific instructions on implementing ISO 9001:2015 within local government entities. The primary objective of ISO-FDIS 18075-2017 is to enhance customer satisfaction, achieve effective performance, and drive continual improvement in service delivery.

ISO-FDIS 18075-2017 is significant in promoting quality management practices in local government organizations. It offers a framework that ensures adherence to ISO 9001 principles while addressing the unique challenges faced by the public sector. By following this standard, local governments can streamline their processes, improve decision-making, and optimize resource allocation. Additionally, ISO-FDIS 18075-2017 enhances transparency and accountability, fostering public trust and confidence in the organization's ability to deliver reliable and high-quality services.

ISO-FDIS 18075-2017 is a professional technical standard that provides guidelines and requirements for the development and implementation of effective writing in various technical fields. It aims to ensure consistency, clarity, and quality in technical documentation. Adhering to this standard is crucial in ensuring that technical documents are written in a professional manner that is easily understandable by the intended audience.

ISO-FDIS 18075-2017 provides a set of rules and guidelines that help authors create consistent documentation across different platforms and industries. It is designed to improve communication with customers, reduce misunderstandings, increase productivity, and enhance overall customer satisfaction. Furthermore, ISO-FDIS 18075-2017 helps organizations comply with international quality standards, leading to higher credibility and brand reputation.

In conclusion, ISO-FDIS 18075-2017 is an essential standard for local government entities to establish, implement, maintain, and continually improve their quality management systems. By following this standard, local governments can enhance customer satisfaction, achieve effective performance, and drive continual improvement in service delivery.