What is EN ISO 31299:2018?

EN ISO 31299:2018 is a technical standard that provides guidelines for writing easy-to-understand documents. It was developed by the International Organization for Standardization (ISO) to improve communication in various industries and ensure that information can be accessed and understood by a wide range of users.

The Importance of Easy-to-Understand Technical Writing

Technical documents are often filled with complex concepts, industry jargon, and technical terms that can be overwhelming for non-experts. This poses a significant barrier for individuals who rely on these documents to perform their tasks, make informed decisions, or simply understand the product or service being offered.

In contrast, easy-to-understand technical writing aims to simplify complex information and present it in a clear and concise manner. By following the guidelines outlined in EN ISO 31299:2018, technical writers can enhance comprehension and accessibility, resulting in more effective communication and improved user experience.

The key principles of EN ISO 31299:2018

EN ISO 31299:2018 introduces several key principles that should be followed when creating technical documents:

Plain language: The use of clear and simple language helps readers grasp the content easily. Complex terms and acronyms should be defined, and unnecessary technical details should be avoided.

Organization: Information should be logically organized and presented in a coherent manner. Headings, subheadings, lists, and tables can help readers navigate through the document and locate the information they need quickly.

Visual aids: Effective use of visual aids like diagrams, illustrations, and charts can significantly enhance understanding. These aids should be carefully chosen and properly labeled to support the text.

Formatting and design: The layout and design of the document should be visually appealing and user-friendly. Proper use of fonts, colors, spacing, and formatting techniques aid readability.

The benefits of following EN ISO 31299:2018

Adhering to EN ISO 31299:2018 can bring a range of benefits for both the writer and the end-user of technical documents:

Improved comprehension: Easy-to-understand writing allows users to quickly grasp the information without confusion or ambiguity.

Enhanced accessibility: Documents written according to this standard ensure that a wider audience can access and understand the content, including non-native speakers and individuals with limited technical knowledge.

Effective communication: Technical documents become more efficient in conveying the intended message, resulting in better collaboration, decision-making, and problem-solving.

Better usability: Easy-to-understand technical writing improves the user experience by reducing frustration and enabling users to complete tasks more effectively and independently.