What is ISO 19984:2019 ?

ISO 19984:2019 and ISO 19970-2:2019 are both technical standards that provide guidelines for writing clear and easy-to-understand technical documents and managing software assets throughout their lifecycle, respectively. While both standards are important guidelines for their respective fields, they serve different purposes and have different key features.

ISO 19984:2019 is a technical standard that provides guidelines for writing easy-to-understand technical documents. The aim of this standard is to improve the clarity and usability of technical information, making it accessible to a wider audience. The standard emphasizes the use of plain language, avoiding jargon and technical terms whenever possible, and providing clear explanations and examples. By following the guidelines outlined in ISO 19984:2019, technical writers can improve the readability and effectiveness of their documents, helping their audience to better understand and remember the information they are presenting.

On the other hand, ISO 19970-2:2019 is a technical standard that provides guidance for organizations involved in software asset management (SAM) and manages the risks associated with software licensing. The standard focuses on the processes and controls required to effectively manage software assets throughout their lifecycle. By following the guidelines outlined in ISO 19970-2:2019, software asset management professionals can improve their practices and achieve maximum value from their software investments.

In conclusion, ISO 19984:2019 and ISO 19970-2:2019 serve different purposes and have different key features. While both standards are important guidelines for their respective fields, they can help organizations improve their overall quality and effectiveness by following the guidelines outlined in each standard.