What is EN ISO 9001:2015/AC:2020 ?

EN ISO 9001:2015+A1:2020 is an updated version of the ISO 9001:2015 standard, which is a set of guidelines for organizations to establish and maintain an effective quality management system. The primary purpose of EN ISO 9001:2015+A1:2020 is to help organizations improve their overall performance and customer satisfaction by consistently delivering high-quality products and services.

One of the key principles of EN ISO 9001:2015+A1:2020 is the process-oriented approach, where organizations identify and manage interrelated activities to achieve desired results. This approach emphasizes the importance of continuous improvement and the need for a structured process to identify areas of improvement and measure progress.

EN ISO 9001:2015+A1:2020 also provides organizations with a framework to ensure consistency and compliance with customer expectations. The standard emphasizes the need for a customer-focused approach and the importance of identifying and meeting the needs of customers.

EN ISO 9001:2015+A1:2020 includes an amendment (A1:2020) that further clarifies certain requirements. This amendment includes new requirements for the management of relationships with stakeholders, such as suppliers and subcontractors, and new requirements for the management of risks.

With EN ISO 9001:2015+A1:2020, organizations can establish a strong foundation for continued growth and success. This standard provides a systematic approach to identifying and addressing areas of improvement, ensuring consistency, and meeting customer expectations. By implementing EN ISO 9001:2015+A1:2020, organizations can improve their overall performance and customer satisfaction and establish a strong foundation for continued growth and success.